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RIESTERER AND SCHNELL INC.
Effective Date: October 16th, 2026
The following Privacy and Data Policy ("Policy") discloses the privacy and data use practices of Riesterer and Schnell Inc. ("us," "we," or "our") for data or information that we receive from you, either directly or through a third party, including, without limitation, in person or by phone at our retail locations or through websites, applications, equipment, devices, text messaging, or the provision of products or services to you.
We created this Policy to communicate our privacy and data practices to our customers (collectively, "Customer," "you," or "your") with respect to your information.
We collect and share Customer Data and Machine Data (collectively, "Data") as described in this Policy.
To purchase, access, receive, download, upload, or use goods or services from us, you may be required to create an account with us, John Deere, or another equipment supplier and/or provide various information, which may include personally identifying information (collectively, "Customer Data").
Personally identifying information is information that can be used to identify, locate, or contact you.
If you have a user account with us, you are responsible for maintaining the confidentiality of your username and password and all uses of your account and password. You agree to immediately notify us of any unauthorized use of your account.
If a Customer directly or indirectly communicates with us by email or text message, posts or uploads content or information to a website or application to which we are provided access, or otherwise completes online forms, any information provided through such communications may also be collected by us as Customer Data or Machine Data, as applicable.
Data may be collected by us directly from you or your equipment, or it may be delivered to us by third parties if you authorize such access to be provided by the third party, such as through the JDLink™ Telematics system for John Deere equipment.
By providing Customer Data directly to us or granting us access to Customer Data from a third party, you grant us a royalty-free, non-exclusive, perpetual license to use such Customer Data in accordance with this Policy.
Customer Data may consist of the following types of information:
Personal Data includes your name, username, mailing address, email address, phone number, zip code, Social Security number, and similar personal information.
We use Personal Data to communicate with Customers regarding:
You may opt out of receiving future emails of the types described above by contacting us at info@rands.com or changing your account preferences, if applicable.
Notwithstanding anything to the contrary in this Policy, we may communicate with a Customer by email when such communication is sent for the purpose of protecting the interests of the Customer, including Customer Data, property, or other data, or to provide a Customer with a notification or disclosure that may be required under applicable law or our Policy.
We collect transaction information about your purchases, inquiries, and customer accounts to fulfill orders and for our general business needs, including maintenance and warranty services.
We also may collect general demographic or preference information regarding your interests, goals, or needs to better understand the products and services that may interest you or meet your needs.
We may provide functionality that allows you to register for an account or transfer information from a third-party account or service.
We may collect such information and associate it with other personal information we maintain about you.
We also use third-party platforms for functions including advertising, analytics, and website management. These platforms may provide information about you, including Machine Data, to facilitate our marketing and sales processes, which we may combine with other Personal Data.
We may collect financial information from you to complete purchases of goods or services, such as credit card information or your billing address.
If you purchase products for personal, family, or household use through financing provided by us or facilitated by us, you may have the right to request that we not share certain personal information derived from that transaction with unaffiliated third parties outside of what is necessary to complete your requested transaction.
We may also assist you in applying for financing with certain third parties or engage in direct financing with you.
We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
Machine Data includes information generated by, collected by, or stored on your equipment or any hardware or device interfacing with your equipment. This information may be provided directly through such equipment, hardware, or devices or indirectly when reported to us through you or a third party.
Machine Data may include, without limitation:
Machine Data may be collected directly from you or your equipment, or it may be delivered to us by third parties if you authorize or allow such delivery or access.
We are not liable for errors, omissions, interception, loss of data, lack of capacity, lack of coverage or availability, or other errors related to the transmission of Machine Data by a third party.
You agree that you will clearly and conspicuously notify affected personnel when Machine Data is continuously monitored and delivered, including potentially personal or location data, and obtain necessary consents and approvals as required by applicable law.
Except as otherwise provided in this Policy, we will keep Data that personally identifies you private and will not share it with third parties unless disclosure is necessary to:
We may also share Data as described in this Policy, when required by a third party through whom you authorized or allowed Data to be transmitted to us, or when otherwise authorized or requested by you.
We will not sell your Data to third parties except in connection with a sale of substantially all of our business or assets, the business or assets of one or more locations or business divisions, or as otherwise permitted in this Policy regarding de-identified or aggregate Data.
We may permanently delete or destroy Data as permitted by applicable law.
We use commercially reasonable security technologies and practices to help protect your Data from unauthorized access, use, or disclosure. However, no security technology or method of electronic transmission is guaranteed to be completely secure.
We may share your Data with affiliates, suppliers, vendors, service providers, and/or their agents and employees as necessary for the provision of goods and services to you.
Specifically, we may share your Data:
We may use Data for our general business operations and in connection with goods and services provided by us if the Data is in a form that does not personally identify you or is combined with Data from one or more other customers in an aggregate form that does not personally identify a particular customer.
We may sell, license, or otherwise provide de-identified or aggregated data to third parties as permitted by law.
While we use commercially reasonable efforts to safeguard Data transmitted to third parties, we cannot guarantee that Data transmitted electronically will be free from unauthorized interception, modification, access, or compromise.
Riesterer & Schnell may collect your mobile phone number and related information when you provide your number to us or choose to communicate with us through SMS or text messaging.
We may use your mobile phone number and related messaging information to communicate with you about matters such as:
The exact nature of the messages you receive will depend upon the context in which you provided your mobile number and any communications to which you have consented.
Mobile opt-in information won't be shared with third parties for marketing purposes.
We may use service providers that facilitate or support the operation and delivery of our text messaging services. Information provided to such service providers will be used as necessary to provide those services on our behalf.
This restriction regarding mobile opt-in information applies notwithstanding the general data-sharing provisions contained elsewhere in this Policy.
Providing a mobile phone number does not, by itself, mean that you have consented to every type of text communication from Riesterer & Schnell.
Where consent is required, we will use the mobile number in accordance with the consent provided by you and applicable requirements.
You may opt out of SMS communications at any time by following the opt-out instructions provided in the applicable text message.
If you have questions concerning text messages you receive from us, your information, or this Policy, please contact:
Riesterer & Schnell, Inc.
Email: info@rands.com
Phone: 920-822-3077
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.
We may allow third-party advertisers or services to use cookies or similar technologies in connection with our website. These technologies may help provide advertisements, analyze website activity, or measure advertising effectiveness.
The use of these technologies by third parties is subject to those third parties' privacy policies and is not covered by this Policy.
If you visit or interact with a third-party website or service, we encourage you to review its privacy policy before providing personal information.
You may configure your browser to limit or block cookies, although doing so may affect certain website functionality.
We reserve the right, at any time and as permitted by applicable law, to add to, change, update, or modify this Policy by posting the updated Policy on our website.
Any addition, change, update, or modification will become effective as stated in the updated Policy.
We encourage you to periodically review this Policy for changes.
We do not knowingly collect or maintain personally identifiable information from children under the age of 13.
If you believe someone under the age of 13 has provided personally identifiable information through our website, please notify us.
If we learn that we have collected personally identifiable information from an individual under 13 in circumstances where such collection is not permitted, we will take appropriate steps regarding that information.
If you have questions or concerns about this Policy, our privacy practices, SMS communications, or need to request corrections or deletions to information you have provided to us, please contact:
Riesterer & Schnell, Inc.
Email: info@rands.com
Phone: 920-822-3077
